Sumitomo Rubber USA manufactures and sells a wide range of automotive tires in the US and internationally. Located in Tonawanda, NY (a suburb of Buffalo) our growing workforce produces over 4 Million tires annually for a variety of applications such as passenger cars, trucks, buses and motorcycles.

The transition to Sumitomo Rubber USA brings exciting new opportunities for the Company's existing and prospective employees in Western New York. Sumitomo Rubber Industries, Ltd., whose Global Headquarters is located in Kobe, Japan, has a rich and successful history dating back to 1909. This trend is set to continue with the Company's formal entrance into North America through the former Goodyear Dunlop Tires North America, Ltd. facility, and through planned investments into the Company's infrastructure, manufacturing processes, and work force.

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Career Opportunities >> Training Support Specialist
Training Support Specialist
Title:Training Support Specialist
Job Grade:E03
Location :Tonawanda, NY - Operations

 The Training Support Specialist will work alongside the Training Manager, Training Coordinators, manufacturing associates, engineers and technical writers to support learning processes across the facility. The ideal candidate takes pride in their hands-on work, analytical ability, organizational skills, and must have exceptional attention to detail. The position is required to frequently interact with union employees and should understand labor contracts.


  • Utilize various training methods and Adult Learning Principles to communicate concepts to employees across various levels within the business.
  • Conduct compliance training for all basic to intermediate Safety and Quality topics, and liaison with subject matter experts (SME) to ensure programs are effective and up–to–date.
  • Write and revise Work Instructions, Job Aids, Knowledge Assessment and Skills Assessments.
  • Assist Training Manager with project management tasks, reporting and training delivery.
  • Create, edit and review training documentation.
  • Ensure the effectiveness of training through training metrics and evaluations.
  • Generate training, learning management and technical writing reports.
  • Enter and manage information using the company’s Learning Management System (LMS).
  • Use Microsoft products to compose documents, adhering to consistent style and formatting defined by detailed templates.
  • Identify training gaps and implement appropriate solutions.
  • Continuously improve training practices to meet the needs of the business and its stakeholders.
  • Other related duties as assigned.


  • BA/BS Degree in Engineering, Technology or related field; or the equivalent in experience and evidence of exceptional ability.
  • 1- 3 years pertinent experience; including Training, Instructional Design and/or Learning Management Systems experience.  
  • Experience creating technical specifications for manufacturing.
  • Experience reading and interpreting work instructions.
  • Working knowledge of Learning Management Systems.
  • Knowledge of Adobe Captivate or other e-learning software is a plus.
  • Ability to work under pressure while managing competing demands and tight deadlines.
  • Ability to communicate confidently and effectively with all levels in an organization
  • Initiative and ability to foster and maintain strong working relationships in a Union environment

Work Hours:

Flexible A shift and weekends and evenings as needed.

Sumitomo Rubber, USA offers competitive compensation and benefits packages. If you are interested in this opportunity, please apply at

EOE M/F/Disabled/Veterans, Sumitomo Rubber, USA is an equal opportunity employer committed to workforce diversity.


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Sumitomo Rubber USA, LLC is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at (716) 879-8884

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