Sumitomo Rubber USA manufactures and sells a wide range of automotive tires in the US and internationally. Located in Tonawanda, NY (a suburb of Buffalo) our growing workforce produces over 4 Million tires annually for a variety of applications such as passenger cars, trucks, buses and motorcycles.

The transition to Sumitomo Rubber USA brings exciting new opportunities for the Company's existing and prospective employees in Western New York. Sumitomo Rubber Industries, Ltd., whose Global Headquarters is located in Kobe, Japan, has a rich and successful history dating back to 1909. This trend is set to continue with the Company's formal entrance into North America through the former Goodyear Dunlop Tires North America, Ltd. facility, and through planned investments into the Company's infrastructure, manufacturing processes, and work force.

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Career Opportunities >> Product Quality Area Manager
Product Quality Area Manager
Title:Product Quality Area Manager
Job Grade:E03
Location :Tonawanda, NY - Operations

Product Quality Area Manager (PQAM)


Position Summary:  The Product Quality Area Manager (PQAM) is responsible for outgoing tire inspection activities across Business Centers. They are responsible for providing direct leadership and training, constantly evaluating and improving procedures and processes to maximize product quality, productivity, waste, housekeeping, safety, and costs.

Reports to:  Product Quality Manager

D Shift: Thursday & Friday 11p-7a / Saturday & Sunday 7p-7a

Essential Functions/Duties:

  • Ensures inspection workforce thoroughly understands and executes inspection activities, in accordance with SRI and SRUSA methods and criteria.
  • Trains and evaluates inspection manufacturing personnel on correct procedures and criteria.
  • Tracks inspector performance and refers disciplinary action to Area Managers as warranted.
  • Identifies defect modes that affect outgoing product quality or productivity, ensuring Area Managers are informed in a timely manner and escapes to the warehouse are prevented.
  • Interacts as needed with Area Managers, to communicate and help resolve quality related issues.
  • Containment, communication and verification of resolution for identified quality issues, up to and including the transfer to warehouse.
  • Develops, monitors and reports trends of inspection performance in relation to quality for each of the business centers, through collection and evaluation of inspection and audit data.
  • Develop, maintain, and provide continuous improvement of inspection processes.
  • Ensure that all regulations and Company policies are followed to create a safe and clean work environment.


  • AAS in Technical Science, Business, or related field (BA/BS preferred).
  • In the absence of a degree, 5 years in a manufacturing leadership role will be considered

Basic Qualifications:

  • Minimum 3 years work experience in a manufacturing or similar environment.
  • Excellent organization skills with meticulous attention to detail.
  • Demonstrated problem solving ability, research, analytical, and time management skills.
  • Strong communication, interpersonal, and problem-solving skills.
  • Solid PC skills utilizing Microsoft Excel, Word, and Access software applications
  • Highly motivated team player with a passion to succeed.
  • Must be able to contribute in a fast-paced environment

Preferred Qualifications:

  • Knowledge and application of SAP systems experience a plus.
  • Union experience highly preferred
  • Minimum 2 years in a leadership role

Sumitomo Rubber, USA offers competitive compensation and benefits packages. If you are interested in this opportunity, please apply at

EOE M/F/Disabled/Veterans, Sumitomo Rubber, USA is an equal opportunity employer committed to workforce diversity.

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Sumitomo Rubber USA, LLC is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at (716) 879-8884

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